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When warmth makes good business sense

I was struck by recent research that found leadership effectiveness was predicted more by warmth than by competence. According to the...

Last week my blog focused on the wonderful women who have helped me - and I was staggered by the response. Former colleagues got in touch...

Enjoying the sunshine on Mothering Sunday gave me the time to think about all the wonderful women who have helped to shape my life, my...

I was bullied at school - and that experience has coloured my life. I was very happy at my small primary school, but the transition to a...

The recent CQC report that reflected on all the hospital inspections it has carried out across England highlighted the strong links...

The relationship between journalists and communication professionals is an interesting one. I came into the communications profession...

My blog has been silent in recent weeks because I've been busy with an unexpected interim role. After months of working on different...

The decorations are packed the way, the Christmas cake has almost gone and there are only coffee flavoured chocolates left in the tin -...

It's National Charities Week and it is becoming increasingly competitive for charities, particularly small local organisations, to...

With Christmas fast approaching I've been hitting the shops - and learning lessons on what makes good business. In York the Christmas...