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When warmth makes good business sense

I was struck by recent research that found leadership effectiveness was predicted more by warmth than by competence. According to the...

Enjoying the sunshine on Mothering Sunday gave me the time to think about all the wonderful women who have helped to shape my life, my...

With Christmas fast approaching I've been hitting the shops - and learning lessons on what makes good business. In York the Christmas...

The NHS email system crashing last week made me think about how much we have come to rely on electronic communication. I remember email...

I am currently doing some career mentoring for a communication lead in a large organisation, and this week we talked about what drives...

Winning awards isn't just a great excuse to celebrate the success of your team - but it can also be good for business. With over 20...

When your hard work pays off you should celebrate - whether it's a winning a new contract or getting an award, opening a new service or...