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When warmth makes good business sense
I was struck by recent research that found leadership effectiveness was predicted more by warmth than by competence. According to the...


The power of saying "Thank You"
Last week my blog focused on the wonderful women who have helped me - and I was staggered by the response. Former colleagues got in touch...


Poacher turned gamekeeper
The relationship between journalists and communication professionals is an interesting one. I came into the communications profession...


Bring biscuits... lessons from an interim role
My blog has been silent in recent weeks because I've been busy with an unexpected interim role. After months of working on different...


It's good to talk
The NHS email system crashing last week made me think about how much we have come to rely on electronic communication. I remember email...


Passionate about your work?
I am currently doing some career mentoring for a communication lead in a large organisation, and this week we talked about what drives...


When is a crisis....
When is a crisis not a crisis? When you have the support of good communication expert to manage and mitigate the risk . Good...
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